Jackie Mines
Goodbye Spreadsheets, Hello GIS Dashboards
Public-safety agencies collect vast amounts of data, but the way that data is managed can make or break its ...
August 6, 2025
While Status for Telecommunicators Starts to Improve, Compensation Continues to Lag
National Telecommunicators Week is being celebrated nationwide this week. And rightly so. Telecommunicators ...
April 12, 2023
A Toolkit Designed To Help Telecommunicators Get Their Due
A problem long has existed in the 911 community, which is that telecommunicators working in emergency ...
January 4, 2022
Take This Step to Move Next Generation 911 Interconnection Forward
Next generation 911 (NG911) networks represent a huge leap forward compared with legacy 911 systems. They ...
December 29, 2021
’Once-in-a-Career’ Chance for Federal Funding Exists for Public Safety
The cost of standing up an emergency services Internet Protocol network (ESInet)—which provides the transport ...
April 21, 2021