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A Toolkit Designed To Help Telecommunicators Get Their Due

A problem long has existed in the 911 community, which is that telecommunicators working in emergency communications centers (ECCs) from coast to coast are wrongly classified by the federal government. This has a profoundly negative effect on their self-esteem, compensation, and career development.

The National 911 Program created a toolkit, with Mission Critical Partners’ help, to address this. More on that soon — but first a little history.

Take This Step to Move Next Generation 911 Interconnection Forward

Next generation 911 (NG911) networks represent a huge leap forward compared with legacy 911 systems. They locate emergency callers more efficiently and accurately because they leverage geospatial routing. Because they are broadband-enabled, they can transport incredibly large files, e.g., video, that would choke legacy systems. And because they are Internet Protocol (IP)-based, they enable seamless shifting of a 911 center’s operations to another center in a bug-out situation.

’Once-in-a-Career’ Chance for Federal Funding Exists for Public Safety

The cost of standing up an emergency services Internet Protocol network (ESInet)—which provides the transport architecture that enables emergency calls to be delivered to Next Generation 911 (NG911) emergency communications centers (ECCs), traditionally known as public safety answering points (PSAPs)—is significant. Consequently, the news out of the nation’s capital of late has been encouraging concerning federal funding that might become available to the public safety community for such implementations and much more.

Launching the 911 DataPath Project

A lot of data is being collected about 911 service in the United States by a plethora of government entities at all levels. The data collected by everyone—from local and regional authorities to the Federal Communications Commission (FCC)—is used for a variety of reasons:

DOT and DOC Grants Will Give 911 A Much-Needed Boost

Last week, the U.S. Department of Transportation (DOT) and the U.S. Department of Commerce (DOC) took the final, much-anticipated step in awarding funding dollars that have been in the works since the Next Generation 911 Advancement Act was announced seven years ago. Originally passed as part of the Middle-Class Tax Relief and Job Creation Act of 2012, the new $109 million grant program is intended to drive the 911 community’s transition to Next Generation 911 (NG911.)