Newest Podcast Covers the 911 Community’s Biggest Issues — CAD System Inconsistency, the Staffing Crisis, and More

For more than a half century, the 911 system in the United States has performed admirably, saving countless lives in the process. But today it needs some work. A migration to Next Generation 911, which represents a quantum leap forward in terms of capabilities compared with the legacy 911 system, is what we hear about most often. But several other key aspects require equally rapt attention.

Recently I participated in a podcast with Laurie Flaherty, the recently retired coordinator of the National 911 Program, and John Chiaramonte, president of Mission Critical Partners' consulting business, in which a few of the most pressing needs were discussed. (Click here to view the podcast, or view it as video here.)

Cybersecurity Threat Advisory: Microsoft Patch Tuesday

As part of our effort to inform our clients about potential and serious cybersecurity issues, MCP provides advisories about vulnerabilities and exploits that could threaten the operations of their critical communications networks. Sign up to receive these advisories in your inbox as soon as they are released.

Life at MCP: Meet Howard Miller

Everyone at MCP is passionate about the public safety and justice communities and their critical missions. They also are passionate about things in their personal lives. Howard Miller, the firm’s new senior recruiter, is no exception – he is passionate about helping the less fortunate, especially children.

One of his favorite endeavors was the creation of the “Shop with a Badge,” program when he was a senior public relations officer for the Brookhaven, Georgia, police department. The program, which still exists and also involves the city’s fire/rescue and emergency medical departments, provides $200 stipends to low-income children that they can spend at Target, which is a sponsor.

A Few Words of Praise for the National 911 Program’s Laurie Flaherty

On Friday, December 17, Laurie Flaherty, the longtime coordinator of the National 911 Program, will retire. That will be a sad day for the 911 community and for me personally. I first got to know Laurie when I was editor-in-chief of Urgent Communications. Our paths crossed often over the years at conferences, usually when I was covering an educational session where she was speaking. Inevitably, I would make a beeline to her as soon as the session ended, at which time she would patiently answer every question that I had, generously giving me all of the time that I needed.

Next Week’s CAPS Explores Public-Safety Opportunities & Challenges

Having attended dozens of educational conferences over the decade that I served as editor-in-chief of Urgent Communications and Fire Chief magazines, I know an excellent one when I see it—and I can report without fear of contradiction that the second-annual Conference for Advancing Public Safety (CAPS)—being presented by Mission Critical Partners (MCP) on June 15-16—is shaping up to be an excellent educational event.

Learn More About How Drones Are Being Used in Public Safety

Over the last two decades, I have written now and then about a relative who was a career firefighter for the city of Chicago. I am writing about him again today because he’s the reason I’m so excited about a panel discussion that I’ll be moderating in a couple of weeks during MCP’s second-annual Conference for Advancing Public Safety (CAPS).

On the Road Again with MCP's New President and CEO, Darrin Reilly

Now that the Centers for Disease Control have determined that it is safe to travel for those who have received the COVID-19 vaccine, that’s just what Darrin Reilly, MCP’s president and CEO, has been doing, visiting clients from coast to coast. Recently, MCP Insights chatted with him to discover what he has learned during his travels.

Celebrating Women’s History Month with 911 Pioneer Anita Pitt

March is designated as Women’s History Month. Coincidentally, on April 3, the Brazos Valley Council of Governments (BVCOG) celebrates its 30^th anniversary. So, we thought it would be more than appropriate to chat with MCP client Anita Pitt, BVCOG’s 911 program director, who has been at the helm every step of the way and is considered one of the public-safety sector’s leading innovators. From humble beginnings, BVCOG’s 911 program today supports seven emergency communications centers in southeast Texas that serve a population of about 125,000.

Life at MCP: Meet Joe Wheeler, VP of Justice and Courts

Over the last two years, Mission Critical Partners has grown significantly through acquisition, starting with Athena Advanced Networks in 2018, and continuing with Black & Veatch Public Safety and URL Integration last year. Last month, MCP announced its latest acquisition, Seattle-based MTG Management Consultants. The subject-matter experts who are joining MCP will enable us to better serve clients in the public-safety and justice communities by helping them enhance data integration and address their technology challenges.

Here Are The Biggest Trends Impacting Public Safety Right Now

We surveyed MCP’s subject-matter experts earlier this year on the biggest trends impacting public safety right now, and asked for their insights on what they believe will happen in the near future. Here is what they said:

2020—Year in Review

The year 2020 was fraught with challenges, most notably those generated by the COVID-19 pandemic. Public safety and justice agencies from coast to coast were forced to implement, virtually overnight, new operational strategies that became necessary because employees were unable to work in their brick-and-mortar facilities, either due to illness or various shelter-in-place orders. In some cases, agencies had to rapidly execute protective measures for those employees who could arrive at work, driven by social-distancing mandates.

Resources to Get Your Agency Across the NIBRS Transition Finish Line

Considerable inconsistency traditionally has existed in terms of how law enforcement agencies from coast to coast gather and report crime data, as well as the types of data captured. The National Incident-Based Reporting System (NIBRS) was created to address that shortcoming.

NIBRS has defined standard ways of describing an incident, and collecting the data associated with it, so that apples-to-apples comparisons can be made at the national level. The idea is that, to truly have a national picture of crime in the U.S., data has to be collected in the same manner, using the same nomenclature, from the country’s largest law-enforcement agency—the New York City Police Department—to its smallest.