MCP Insights

A Guide to Evaluating Public Safety AI Vendors

Takeaways: Artificial intelligence (AI) increasingly is driving conversations across public safety. Executive leaders are being asked about AI by elected officials, governing boards, technology vendors, and their own personnel. At the same time, staffing shortages, operational burnout, increasing call volumes, and growing service expectations are creating pressure to modernize. For many leaders, AI integration in public safety systems is moving from concept to practice, raising new strategic questions about scope, timing, and governance. 

What State CIOs Are Focused on in 2026: Key Takeaways from the NASCIO Midyear Conference

Key takeaways: AI governance, cybersecurity resilience, modernization ROI, and enterprise transformation emerged as dominant themes among state technology leaders. 

CAPS 2025 Spotlight: A Must-See Message from MCP CEO Darrin Reilly

During this month’s Conference for Advancing the Public Sector (CAPS) 2025, Darrin Reilly, Mission Critical Partners’ president and CEO, was the focus of one of the virtual event’s most eye-opening sessions. In a fast-moving and wide-ranging conversation, Darrin unpacked the forces reshaping the public sector and explained why this moment in time might be the most pivotal in decades. He offered perspectives on:

AI Is Not Alive – 9 Things AI Does Not Do Well

The promise of artificial intelligence has stirred both fascination and fear. We’ve seen headlines declaring that AI will soon replace artists, lawyers, doctors, and even leaders. Elon Musk once said AI could become “more intelligent than any human on Earth”, and Geoffrey Hinton, often called the godfather of AI, left Google in 2023, warning that “these things could get smarter than us.”

Courts Technology Conference 2025 Key Takeaways

The 2025 edition of the Court Technology Conference (CTC) was held last week in Kansas City, Missouri. This blog features the observations of several MCP subject-matter experts who attended the biannual event, including:

NENA 2025: How AI Is Transforming 911 Operations, Insights from MCP Experts

The 2025 edition of the National Emergency Number Association (NENA) trade show and conference was held recently in Long Beach, California. Three Mission Critical Partners (MCP) experts attended and brought back keen insights on what’s changing, what’s working, and what still needs attention:

AI in the Public Sector: How Your Agency Can Thrive in '25

The world is shifting under our feet. Again. It happened with the internet. It happened with smartphones. Now, it’s happening with artificial intelligence — and it’s happening faster than anything we’ve ever seen.

What the Evolving AI Governance Landscape Means for Public Sector Organizations

The debate over how much to regulate artificial intelligence (AI) is heating up.