MCP Insights

NENA 2025: How AI Is Transforming 911 Operations, Insights from MCP Experts

The 2025 edition of the National Emergency Number Association (NENA) trade show and conference was held recently in Long Beach, California. Three Mission Critical Partners (MCP) experts attended and brought back keen insights on what’s changing, what’s working, and what still needs attention:

• David Jones, senior vice president of strategic accounts
• Jenna Streeter, communications consultant
• Jaime Young, communications consultant

Here are their key takeaways:

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