Operations (4)
CASE STUDY: Supporting the National Capital Region's CAD2CAD Initiative
Background Real-time, effective, interoperable data-sharing is essential for supporting emergency response ...
July 19, 2019
The Three Components of an Effective Vendor Support Agreement
When it comes to public safety vendor management, times have changed—dramatically. A decade and a half ago, ...
April 18, 2019
Mission Critical Partners Helps Florida PSAP Take Steps to Resolve a 911 Staffing Crisis
CHALLENGE It has never been more challenging to be a public safety answering point (PSAP) official. Many are ...
January 16, 2019
MCP's Top Eight Public Safety Predictions for 2019
What trends are expected to disrupt the public safety sector in 2019? For 911 and emergency response ...
January 10, 2019
Pilot Project Offers Insight into Using Social Media Data for Emergency Response
In a recent post, MCP Insights chatted with Dr. Andrea Tapia, associate professor of information sciences and ...
December 12, 2018
[Interview] The Impact Social Media is Having on the Public Safety Community
As people change how they communicate, 911 must change too. Recently MCP Insights chatted with Dr. Andrea ...
November 21, 2018
Stop Thinking About 'Staffing 911.' Start Thinking About Workforce Optimization.
It has never been more challenging to be a PSAP official. Longer-term considerations include implementing ...
September 18, 2018
Trends in Computer Aided Dispatch Systems for 911 Centers
In emergency communications, the computer-aided dispatch system, or CAD, functions as the informational hub ...
August 30, 2018
How to Protect Your Siren System from Hackers
Emergency siren systems respond in various ways based on the type of activation tone that is transmitted. The ...
August 13, 2018
Integrating IPAWS Into Your Operations
The Integrated Public Alert and Warning System (IPAWS) is a powerful federal resource that can be used by ...
July 11, 2018