Operations (5)
D.C. Develops an Interesting Approach to Triaging Low-Acuity 911 Calls
An epidemic is afflicting the entire United States. It involves low-acuity emergency calls to 911 call ...
April 20, 2018
Five Professional Development 'Must-Dos' for Public Safety Organizations & Pros
Ten years ago this month, the United States Congress recognized April as “National 911 Education Month”, and ...
April 10, 2018
Shooting Death Underscores Urgent Need for Action on Swatting Incidents
Swatting, the practice of falsely reporting an emergency to elicit a response from a police department’s ...
January 8, 2018
'A' Player Traits and How to Spot Them Using a Prescreen Interview
A previous post presented, on a high-level, the approach we take to finding the A players for our public ...
September 19, 2017