Industry News (2)
Key Takeaways from IWCE 2024 — Part 2
In a previous post, we shared key observations of MCP subject-matter experts who recently attended the ...
May 3, 2024
Even in Seemingly Diverse 911 Centers, Failure Points Still Exist
In a recent blog, my colleague Phil Rizzo made a strong case for 911 center diversity and suggested several ...
April 29, 2024
Recent Outages Reinforce the Need for 911 Center Diversity
How many botched light-pole installations does it take to cause 911 service interruptions across multiple ...
April 25, 2024
Key Takeaways from IWCE - Part 1
MCP subject-matter experts blanketed the recently held International Wireless Communications Expositions ...
April 24, 2024
Telecommunicators Week Is Great, But It’s Only a Start
As a former 911 telecommunicator, this week, National Public Safety Telecommunicators Week, always has been ...
April 18, 2024
Key Takeaways from NENA’s NG9-1-1 Standards & Best Practices Conference
Recently, Mission Critical Partners’ subject-matter experts Bonnie Maney, Sherri Griffith Powell, and Gordon ...
February 16, 2024
AI-Driven Amazon Connect is Worth a Look, Especially by Emergency Communications Centers
A recent blog offered an overview regarding how artificial intelligence (AI) might be leveraged by ...
November 7, 2023
Key Takeaways from the 2023 Courts Technology Conference — Part 3
This is the final blog in a three-part series that offers takeaways gathered by MCP subject-matter experts ...
November 2, 2023
Key Takeaways from the 2023 Courts Technology Conference — Part 2
This is the second blog offers additional takeaways gathered by MCP subject-matter experts who attended the ...
October 30, 2023
AI for the Public Sector is Incredibly Exciting — and a Little Misunderstood
We’re hearing and reading a lot about artificial intelligence (AI) these days. For that reason, we decided to ...
October 12, 2023