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The Evolution of Criminal History Records Systems

Imagine applying for a job that requires a background check — perhaps as a teacher, healthcare worker, private employment, or even a T-ball coach.

Key Takeaways from NENA 2024 — Part 3

Previous blogs (part 1 and part 2) shared what was learned by MCP subject-matter experts during the recent National Emergency Number Association (NENA) conference and trade show. This blog wraps up our coverage.

Key Takeaways from NENA 2024 — Part 2

A previous blog shared some of what was learned by MCP subject-matter experts during the recent National Emergency Number Association (NENA) conference and trade show. Here are a few more snippets: 

Key Takeaways from NENA 2024 — Part 1

As usual, MCP subject-matter experts blanketed last week’s National Emergency Number Association (NENA) conference and trade show. The following represents some of what they learned.

A Few Final Thoughts About Organizational Change Management

Previous blogs explored the importance of organizational change management (OCM) and the significant obstacles that stand in the way of achieving it, the biggest being that most people try to avoid change like they try to avoid COVID-19. This blog offers additional insight into a few more OCM obstacles that need to be cleared.

Effective Organizational Change Management Is as Necessary as Change Itself

The Greek philosopher Heraclitus famously said that change is the only constant in life. That’s because change is necessary for survival. Conditions and environments

Organizational Change Management Challenges Abound, but Help Is Readily Available

A previous blog made the case for why continual change is essential for any organization that wants to grow and prosper.

Implementing a Real-Time Crime Center — Key Considerations

In a previous post, my colleague Jack Dougherty made a strong case for why implementing a real-time crime center generally is a good idea.

The Case for Real-Time Crime Centers

When a law-enforcement organization is contemplating the implementation of a real-time crime center (RTCC), it is best to begin with an understanding of what an RTCC is — and isn’t.

Like Every Public-Safety Technology, Warning-and-Alerting Systems Continue to Evolve

The amount and type of natural and manmade emergencies that can threaten a community seemingly are unending. The following represents the proverbial tip of the iceberg:

Key Takeaways from IWCE 2024 — Part 2

In a previous post, we shared key observations of MCP subject-matter experts who recently attended the International Wireless Communications Expositions (IWCE). Here are a few more.

Even in Seemingly Diverse 911 Centers, Failure Points Still Exist

In a recent blog, my colleague Phil Rizzo made a strong case for 911 center diversity and suggested several ways to achieve it. His thoughts are based on the truism that network and system outages,