MCP Insights
NENA 2025: How AI Is Transforming 911 Operations, Insights from MCP Experts
The 2025 edition of the National Emergency Number Association (NENA) trade show and conference was held ...
July 8, 2025
Happy Anniversary, David Jones!
This week, the National Emergency Number Association (NENA) holds its annual convention and trade show in ...
June 23, 2025
A Tribute to the Unique, Invaluable, and Irreplaceable Charles Conley
In the 11 years that I’ve been with Mission Critical Partners, I have had the privilege and pleasure of ...
June 20, 2025
Cybersecurity Threat Advisory: Veeam Backup & Replication – Multiple Vulnerabilities
As part of our effort to inform our clients about potential and serious cybersecurity issues, MCP provides ...
June 18, 2025
How to Secure Funding for 911 Center Upgrades
In the ever-evolving world of public safety, facility upgrades are not a luxury — they're a necessity. As ...
June 9, 2025
Alarm Calls Are Not ‘Nonemergencies’ — Why 911 Centers Must Rethink Automation and Embrace ASAP Service
In today’s emergency communications landscape, staffing shortages, skyrocketing call volumes, and increasing ...
June 3, 2025
When Designing a 911 Center, Keep Technology at the Forefront
A previous blog made the case that 911 center evolution is sorely needed. This blog describes how to go about ...
May 28, 2025
911 Center Evolution Is Sorely Needed, but Challenging to Achieve
Ideally, a 911 center would be purpose-built. It would be large enough to accommodate the number of ...
May 14, 2025
Strengthening Cybersecurity Through a GRC Lens: Key Practices Aligned with CJIS Security Policy 6.0
As cyber threats grow more sophisticated, compliance frameworks like the Criminal Justice Information ...
April 28, 2025
Pennsylvania Telecommunicator Reclassification Law Is Great — But It’s Not Enough
This being National Telecommunicators Week, I’ve been spending some time online reading about the exploits of ...
April 15, 2025