The Mission-Critical Resource Center

On-Demand Webinar: How to Prepare for Florida House Bill 441

On July 1, new legislation went into effect in the state of Florida that has major implications for public safety agencies. The legislation — HB 441 — introduces stringent requirements for public safety answering points (PSAPs) relating to radio and E911 communications.

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The Uses Continue to Emerge: Public Safety Drones and Considerations

In Summary:

  • Public safety agencies are adopting drones at increasing rates to enhance emergency response operations.
  • However, many public safety agencies run into roadblocks in leveraging this technology because public safety use cases generally are not considered in most state legislatures.
  • This whitepaper discusses what agencies should consider as they stand up their drone programs.

In this whitepaper we explore the uses cases, the potential legal impacts of using drones, and the options public safety agencies should consider when implementing a drones program.

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A Blueprint to Help Public Safety Organizations Understand Their Environments

 In Summary:

  • For public safety officials, the task of monitoring and assessing the myriad technological and operational factors that determine the center's success or failure is a big, complicated and time-consuming job.

  • Leaders need help understanding where their centers stand regarding factors such as cybersecurity, IT and networks, next generation 911 (NG911), staffing, and more.

  • MCP's Model for Advancing Public SafetySM, also known as MAPSSM, is a proprietary assessment program that helps assess a program against standards, best practices, and the collective knowledge of MCP's 115+ specialized public safety professionals.


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On-Demand Webinar: Mission-Critical Vendor Management 101

The average mission-critical agency oversees more than 30 different vendors responsible for various network systems and operations. Agencies are more dependent on vendors than ever before and, as result, their spend and risk continues to increase and their satisfaction continues to decrease. During this webinar, we discuss steps that can be taken to improve vendor performance and drive more value from your agency's vendor agreements.

Discussion topics include:

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Infographic: Network Management: 10 Facts Every PSAP Should Know

Most public safety organizations are unaware of every network, system, component and device used by their agency, and most do not maintain up-to-date inventories of their network and system infrastructure. MCP can maintain applications and keep networks secure, stable and running efficiently.

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