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CAPS 2024 continues MCP’s long tradition of thought leadership

There are many things of which we’re proud, starting with our collective ability to transform emergency-response and justice outcomes throughout the decade and a half that MCP has existed.

Key Takeaways from NENA 2024 — Part 3

Previous blogs (part 1 and part 2) shared what was learned by MCP subject-matter experts during the recent National Emergency Number Association (NENA) conference and trade show. This blog wraps up our coverage.

Key Takeaways from NENA 2024 — Part 2

A previous blog shared some of what was learned by MCP subject-matter experts during the recent National Emergency Number Association (NENA) conference and trade show. Here are a few more snippets: 

Transition to the Cloud Motivates Nevada DPS to Rethink Its ICAM Approach

I recently was asked by one of our clients, the Nevada Department of Public Safety (DPS), to speak on its behalf at 5 x 5: The Public Safety Innovations Summit, a three-day conferencepresented by the National Institute of Science and Technology (NIST).

Key Takeaways from NENA 2024 — Part 1

As usual, MCP subject-matter experts blanketed last week’s National Emergency Number Association (NENA) conference and trade show. The following represents some of what they learned.

Key Takeaways from IWCE 2024 — Part 2

In a previous post, we shared key observations of MCP subject-matter experts who recently attended the International Wireless Communications Expositions (IWCE). Here are a few more.

Even in Seemingly Diverse 911 Centers, Failure Points Still Exist

In a recent blog, my colleague Phil Rizzo made a strong case for 911 center diversity and suggested several ways to achieve it. His thoughts are based on the truism that network and system outages,

Recent Outages Reinforce the Need for 911 Center Diversity

How many botched light-pole installations does it take to cause 911 service interruptions across multiple states? This sounds like the beginning of a joke, 

Telecommunicators Week Is Great, But It’s Only a Start

As a former 911 telecommunicator, this week, National Public Safety Telecommunicators Week, always has been special to me. Though I recently transitioned from a role inside an emergency communications center (ECC), 911 services always will hold a big place in my heart. Since 911 service in the United States first was instituted in 1968, telecommunicators generally have labored behind the curtain and this week provides them with well-deserved visibility, which also is much needed.

The Biggest Takeaways from Day Two of the NENA Conference 2023

MCP was out in force again yesterday at this year’s National Emergency Number Association (NENA) conference. Here’s a snippet of what we learned:

The Biggest Takeaways from Day One of the NENA Conference 2023

MCP was out in force yesterday at this year’s National Emergency Number Association (NENA) Conference 2023. Here’s a snippet of what we learned:

Key Takeaways from the IJIS Institute’s Community Conference

Last week I attended the IJIS Institute’s first community forum in Austin, Texas, with several MCP senior-level colleagues, including Joe Wheeler, who chairs the IJIS Institute’s board of directors.