MCP Insights
The Difference Between Change Management and Change Leadership In Public Safety Communications
Profound changes are coming to the public safety sector, particularly to 911 centers. Next Generation 911 ...
May 7, 2018
If you’re operating an IP-based 911 network, plan to be attacked
From coast to coast, public safety agencies are implementing Emergency Services Internet Protocol (IP) ...
April 24, 2018
D.C. Develops an Interesting Approach to Triaging Low-Acuity 911 Calls
An epidemic is afflicting the entire United States. It involves low-acuity emergency calls to 911 call ...
April 20, 2018
Five Professional Development 'Must-Dos' for Public Safety Organizations & Pros
Ten years ago this month, the United States Congress recognized April as “National 911 Education Month”, and ...
April 10, 2018
Life at MCP: Meet Todd Johnson, P.E.
Our people and culture make Mission Critical Partners (MCP) a great place to work. Our "Life at MCP" series ...
April 6, 2018
Records Are Meant To Be Broken, Right? DDoS Attacks Are a Concern to 911
Computer and cybersecurity nerds across the internet are marveling at last week’s report of a record-breaking ...
March 6, 2018
Integrating crowd-sourced data into 911 is a great idea
During the Early Adopter Summit—a gathering of 911 industry professionals on the leading edge of disruptive ...
March 1, 2018
A Case for 911’s Most Impactful Milestone Thus Far
Anniversaries and milestones go hand in hand. Consider the arc of a typical human life. A person is born. ...
February 23, 2018
911’s 50th Anniversary Wish List: Advanced Mobile Location
Three weeks ago, my colleague, John Chiaramonte, made an impassioned plea to the four major wireless ...
February 16, 2018
Change for 911 is Inevitable, and That's a Good Thing
Change is an interesting concept, a philosophical tug of war if you will. It can be viewed as positive or ...
February 15, 2018