Bonnie Maney
Building Better Responses to Community Needs: The Rise of Alternative Response Strategies
With a growing need to reduce the burden on its 911 systems and personnel coupled with a growing desire to ...
July 9, 2025
Resolving the Current 911 Staffing Crisis Requires Creative Thinking
Arguably the most severe challenge impacting emergency communications centers (ECCs) today concerns a ...
September 15, 2022
911 Telecommunicators Need Help and Alternative Responses Are Part of the Solution
Emergency communications centers (ECCs) — also known as public-safety answering points (PSAPs) —handle an ...
November 10, 2021
New Legislation Will Have Significant Impact on Public Safety Communications in Florida
The State of Florida recently enacted legislation that has considerable implications for public safety ...
October 10, 2019
Implementing a Fresh Approach to Overcoming PSAP Staffing Challenges
In our first webinar event of 2019, our subject-matter experts discussed the trends to watch in the coming ...
September 10, 2019