MCP Insights

Learn More About How Drones Are Being Used in Public Safety

Posted on June 3, 2021 by Glenn Bischoff

Over the last two decades, I have written now and then about a relative who was a career firefighter for the city of Chicago. I am writing about him again today because he’s the reason I’m so excited about a panel discussion that I’ll be moderating in a couple of weeks during MCP’s second-annual Conference for Advancing Public Safety (CAPS).

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Five Professional Development 'Must-Dos' for Public Safety Organizations & Pros

Posted on April 10, 2018 by Bonnie Maney

Ten years ago this month, the United States Congress recognized April as “National 911 Education Month”, and ever since the 911 community has organized dedicated events throughout their communities to support public education about this vital, life-saving service. This month also is a fitting time to look inward and focus attention on how much emphasis is placed on education within our own organizations, whether it be a 911 center or a company like ours.

At MCP, we view professional development and mentoring as an integral part of our culture. Not only does it help our staff members cultivate their knowledge and remain current on technological and operational developments, it also plays an important role in employee retention. Every year, we invest more than a million dollars in development and training because we recognize that not investing in our staff could negatively impact how we serve our clients.

For our clients, and public safety professionals in general, the same holds true. Invest in yourself and / or your agency and you will reap the rewards.

Professional development and mentoring in emergency communications has never been as important as it is today for two reasons.

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Social Media and Emergency Response: The Challenge with Leveraging Social Media Data

Posted on December 6, 2017 by Dr. Andrea H. Tapia

In a previous post, we examined how social media had a profound effect on emergency response in the aftermath of the January 2010 earthquake that devastated the Caribbean island nation of Haiti. This marked the first instance of social media being leveraged in this manner, when disaster victims rose up to play a role in their own rescue.

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Social Media and Emergency Management: A Powerful Combination

Posted on December 1, 2017 by Dr. Andrea H. Tapia

A network television show that debuted recently is centered on a crowd-sourcing platform that is used to solve all sorts of serious crimes, and in some cases, prevent them. While this may seem implausible, it actually is a case of art imitating life.

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Data and How It Will Change the Public Safety Communications Landscape [WEBINAR]

Posted on November 17, 2017 by Morgan Sava

Ready or not, data is taking over the world. So what does that mean for emergency communications?

The way in which public safety answering points (PSAPs) respond to both emergency, and non-emergency events, will change dramatically once public safety communications starts harnessing the the increasing availability of data in our communities. Here are some interesting stats:

  • Internet-connected machines are expected to be more than 200 billion by 2020 according to research from Intel.
  • Gartner predicts that the IoT market will eventually include 20.8 billion things.
  • Technology giant Ericsson predicts that in 2018, there will be more IoT gadgets than mobile devices.

In today’s communications environment, PSAPs rely primarily on voice communications to provide an up-to-date picture of what’s happening at the emergency scene and communicate with other first responders. This is problematic when the communications infrastructure becomes disabled during natural disasters, or when a victim is unable to place a call for help.

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