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MCP In The News: Why Leveraging Social Media Data Is Important

This artcle, authored by Dave Sehnert from Mission Critical Partners, originally appeared in APCO's Public Safety Communications May/June 2020 issue. The online version can be viewed here.

One of the first instances of social media being leveraged on a large scale to enhance public safety and emergency response occurred in 2012 in conjunction with the Super Bowl played at Lucas Oil Stadium in Indianapolis. A 2,800-foot social-media center was established near the stadium, where 50 volunteers monitored the chatter. Platforms monitored included Facebook, Twitter, MySpace and YouTube.

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