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Salt Lake Valley Emergency Communications Center Names Mission Critical Partners to Its Preferred Partner Program

Designation follows the firm’s hiring to assess SLVECC’s ability to comply with a 2024 state law that sets strict call-transfer limits for Utah’s 911 centers

Mission Critical Partners to Assess Hawaii’s Next Generation 911 Readiness

Firm will help the state’s 911 Board assess seven key implementation factors and then assist in developing an initial cost estimate for establishing statewide service

How Is NG911 Progressing?

Implementing this transformative service hasn’t gone according to plan in many places — but that should have been expected, if not accepted

The below article appeared in Urgent Communications.

Mission Critical Partners Selected to Provide Continued Support of Georgia’s Statewide NG911 Initiative

The firm will help develop a strategic implementation roadmap and statewide communications plan

MCP Celebrates North Carolina County’s State-of-the-Art 911 Center Launch

On (Sept. 13, 2023) marked a significant milestone for public safety in Chatham County, N.C., as a new, state-of-the-art 911 center went live within the county’s emergency operations center in Pittsboro.

Tennessee Emergency Communications Board Awards Contract to Mission Critical Partners for Continued Support of Statewide Next Generation 911 Initiative

The firm will provide consulting expertise pertaining to infrastructure deployment

STATE COLLEGE, Pa. (July 26, 2023) — Mission Critical Partners (MCP) announced that the Tennessee Emergency Communications Board (TECB) recently awarded the firm a five-year contract to continue its support of the initiative to deliver Next Generation 911 (NG911) service statewide.

State of Minnesota Selects Mission Critical Partners to Develop Next Generation 911 Migration and Cybersecurity Plan for Modernizing Public Safety Communications

The one-year project will include a report on 911 cost recovery and a statewide capital improvement plan for 911 center technology and radio communications

STATE COLLEGE, Pa. (June 15, 2023) — The Minnesota Department of Information Technology Services and the Department of Public Safety Emergency Communication Networks (ECN) division are revisiting their statewide public-safety communications strategy with the help of consulting and managed services firm Mission Critical Partners (MCP).

Mission Critical Partners Experts Selected for NG911 Interoperability Task Force

Jackie Mines to serve on governance committee, while Jamie Sullivan and Michael Fain are tapped for technical committee

Pennsylvania Emergency Management Agency Selects Mission Critical Partners to Support Deployment of Next Generation 911

Modern, advanced 911 system will greatly enhance emergency services

MCP in the News: An Essential Tool in the Staffing Toolbox

Mission Critical Partners Helps State of Maine Accelerate Implementation of Crisis Response Services

Research conducted by MCP played an instrumental role in the passing of new legislation to develop policies and procedures related to the integration of 911 and 988 services

State College, Pa. (August 10, 2022) — Mission Critical Partners (MCP) announced today that it will continue to support the state of Maine’s Emergency Services Communication Bureau (ESCB) as it implements 911/988 service integration. MCP specifically will help the state develop policies and procedures to address screening calls for crisis-response services. The ESCB is a division of the Maine Public Utilities Commission (MPUC).

MCP in the News: States need boost for 911 networks and staffing, analysts say

This article originally appeared in StateScoop on November 23, 2021 and can be viewed here.

Emergency call centers across the nation are "doing a good job" upgrading to modern technology compatible with next-generation 911, but the core infrastructure backing those systems needs a boost, according to a recent analysis from the public-safety consulting firm Mission Critical Partners.