Designation follows the firm’s hiring to assess SLVECC’s ability to comply with a 2024 state law that sets strict call-transfer limits for Utah’s 911 centers
Firm will help the state’s 911 Board assess seven key implementation factors and then assist in developing an initial cost estimate for establishing statewide service
Law enacted in 2024 sets strict call-transfer limits for Utah’s 911 centers; firm’s subject-matter experts are assessing Salt Lake Valley Emergency Communication Center’s ability to comply now and in the future
Virtual event was attended by officials from across the country to brainstorm new and better ways of improving the work environment for 911 telecommunicators and supervisors
Firm will review approaches utilized by Columbus, Ohio, to provide 911 service and emergency response for incidents outside traditional law enforcement, fire/rescue. and emergency medical
Workshop will bring together 911 leaders to exchange ideas regarding innovative scheduling practices to improve staffing efficiency and operational effectiveness
Firm’s subject-matter experts will evaluate technologies, operations, policies, and more
MCP will work to implement Amazon Connect in 911 centers nationwide to ease their burden by triaging nonemergency calls
Virtual event will take place on May 22 and provide expert advice from industry leaders regarding how to combat a dangerous practice that is increasing in frequency and severity
John Chiaramonte, MCP’s consulting president, leads virtual meeting of public-safety experts to strategize how to combat dangerous and wasteful practice of placing fake 911 calls to elicit an emergency response
On (Sept. 13, 2023) marked a significant milestone for public safety in Chatham County, N.C., as a new, state-of-the-art 911 center went live within the county’s emergency operations center in Pittsboro.
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