MCP in the News: Maintaining ECC Operations Remotely During a Public Health Crisis

This article, which originally appeared in Police Chief Magazine Tech Talk, was authored by Mission Critical Partners' Bonnie Maney, Enterprise Client Manager. The full article is accessible here.

The COVID-19 pandemic has affected the way many organizations operate, and the public safety emergency communications centers (ECCs) have not been immune to its impact. After all, emergencies do not stop because a crisis exists. While agencies may have basic evacuation or continuity-of-operations plans (COOPs) in place, it is unlikely that they cover a public health crisis as unprecedented and serious as what is occurring. So, in the essential business of emergency response, how does an agency protect its staff members while continuing to serve and protect its field responders and community effectively?

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Mission Critical Partners Launches the MCP Podcast Network

New informational offering features the firm’s subject-matter experts and other industry leaders exploring a wide range of timely topics pertaining to mission-critical communications

State College, Pa., (April 23, 2020)—Mission Critical Partners (MCP), a leading public safety consulting and information technology (IT) support services firm, today announced the MCP Podcast Network, an informational series that will explore timely topics related to mission-critical communications. Each episode will feature one or more of MCP’s 145 subject-matter experts and/or industry leaders, and will be moderated by Glenn Bischoff, MCP content specialist and former editor of Urgent Communications and Fire Chief magazines.

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MCP In the News: Coronavirus is a Wake Up Call. Are You Listening?

This article, authored by MCP's Richard Gaston and Glenn Bischoff, originally appeared American City & County on March 30, 2020.

The ancient philosopher Heraclitus once opined that the only constant in life is change. But there is another one that impacts every city and county organization and the officials who manage them—sooner or later a natural or man-made event is going to wreak havoc with your organization’s operations. In some cases those operations will come to a screeching halt—if the organization doesn’t have continuity-of-operations or disaster-recovery plans in place.

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Topics: Industry News, Operations, Public Safety Technology, Company News

Posted on April 7, 2020

MCP In the News: Three-Digit Suicide Prevention 'Lifeline' Would Benefit Public-Safety Communications

MCP's Glenn Bischoff recently contributed an article on the FCC's proposal to create a three-digit number—988—for the National Suicide Prevention Lifeline. This proposed three-digit number could improve call volumes in the nation's already overburdened 911 centers and help improve emergency response. 

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MCP in the News: Marion-Ocala Communication Centers Need Communication

In September, MCP's Bonnie Maney presented the findings of an assessment of Ocala and Marion County's public safety communications. The results of the assessment identified three "priority one" recommendations for the County Commission to consider along withy additional recommendations to help the city and county overcome some of their most pressing public safety communications issues. Click here to read more about the assessment results and the next steps the city and county need to take in order to implement these recommendations.

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Topics: Operations, Company News

Posted on October 3, 2019