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State of Minnesota Selects Mission Critical Partners to Develop Next Generation 911 Migration and Cybersecurity Plan for Modernizing Public Safety Communications

The one-year project will include a report on 911 cost recovery and a statewide capital improvement plan for 911 center technology and radio communications

STATE COLLEGE, Pa. (June 15, 2023) — The Minnesota Department of Information Technology Services and the Department of Public Safety Emergency Communication Networks (ECN) division are revisiting their statewide public-safety communications strategy with the help of consulting and managed services firm Mission Critical Partners (MCP).

MCP in the News: Mission Critical Partners Creates Interactive Virtual Workforce Workshop

Event will help public-safety organizations cope

MCP in the News: While Status for the Public Safety Telecommunicator Starts to Improve, Compensation Continues to Lag

This article recently appeared in Urgent Communications.

MCP in the News: Portland Launches Effort to Study and Improve Public Safety Response

The City of Portland’s Community Safety Division is working with Mission Critical Partners (MCP) – a consulting firm specializing in public safety and justice – to study Portland’s emergency response process and consider alternative response models.

Mission Critical Partners Helps State of Maine Accelerate Implementation of Crisis Response Services

Research conducted by MCP played an instrumental role in the passing of new legislation to develop policies and procedures related to the integration of 911 and 988 services

State College, Pa. (August 10, 2022) — Mission Critical Partners (MCP) announced today that it will continue to support the state of Maine’s Emergency Services Communication Bureau (ESCB) as it implements 911/988 service integration. MCP specifically will help the state develop policies and procedures to address screening calls for crisis-response services. The ESCB is a division of the Maine Public Utilities Commission (MPUC).

MCP in the News: States need boost for 911 networks and staffing, analysts say

This article originally appeared in StateScoop on November 23, 2021 and can be viewed here.

Emergency call centers across the nation are "doing a good job" upgrading to modern technology compatible with next-generation 911, but the core infrastructure backing those systems needs a boost, according to a recent analysis from the public-safety consulting firm Mission Critical Partners.

Madison County manager: 911 system 'grossly inadequate' as board considers $5M overhaul

This article originally appeared in the Asheville Citizen Times and can be viewed here.

Mission Critical Partners Identifies Largest Risk Areas for 911 Centers After Completing Over 100 Vulnerability Assessments

Data shows public safety agencies continue to see issues in staffing and implementation of Internet Protocol networks, a foundational component of Next Generation 911 (NG911).

State College, Pa. (November 18, 2021) — Mission Critical Partners (MCP) announced that the firm reached a significant milestone when it surpassed the 100th vulnerability assessment on behalf of clients in conjunction with its Model for Advancing Public Safety (MAPS®) methodology. MAPS is a proprietary assessment model developed by MCP that analyzes data and identifies vulnerabilities compared with critical success factors for public safety agencies.

NHTSA and Mission Critical Partners Collaborate to Strengthen Nationwide GIS Data Sharing

State College, Pa. (November 8, 2021) — The National Highway Traffic Safety Administration (NHTSA) and Mission Critical Partners (MCP) will collaborate to assess the current status of geographic information systems (GIS) within the 911 community. The goal of the initiative is to define what is required to achieve interoperable GIS data sharing nationwide. NHTSA selected MCP following a full and open solicitation and comprehensive evaluation of all proposals. The National 911 Program, housed within NHTSA, will lead this important effort.

MCP in the News: The State of NG911 in the US

This article originally appeared in MissionCritical Communications and can be read here.

It seems universally accepted that the birth of Next Generation 911 (NG911) service in the United States occurred when the National Emergency Number Association (NENA) released in 2001 its “E9-1-1 Future Path Plan.” Ever since then, state and local 911 authorities, with support from the federal government, have strived to implement NG911 technology, which represents a quantum leap forward in terms of service delivery compared with legacy 911 systems.

MCP Launches Advanced Cybersecurity Training Program

STATE COLLEGE, Pa. (August 26, 2021)—Mission Critical Partners (MCP), a leading provider of data integration, consulting, network, and cybersecurity solutions, today announced the launch of a new advanced training program aimed to prepare public safety and justice organizations to be cognizant of cyberattack threats, why and how they work, and how to strengthen their defenses against them.

MCP in the News: How to Turn the Data Tsunami into Actionable Intelligence

Better data management and information exchange between the 911 system, LE agencies and the courts will enhance decision-making and improve outcomes

This article originally appeared in Police1 and can be viewed here.