The Mission-Critical Resource Center

On-Demand Webinar: Data Integration: Moving Beyond 512 Characters of Legacy Data

Next Generation 911 and public safety broadband are opening up new opportunities for consuming and sharing data in public safety—a situation previously unimaginable in this industry. Today, we're seeing several disruptive technologies penetrate the market such as device-based hybrid location (e.g. iOS12), connected car data (Uber), and social media. Home IoT, wearables and smart city sensors are on the horizon.

On-Demand Webinar: Navigating the Public Safety Technology Upgrade Process

With all of the computer-aided dispatch (CAD) systems and models available in today's market, how do you determine which solution will work best for your agency now, while also scaling to meet your future needs?

On-Demand Webinar: Making the Case for 5G in Public Safety Communications

Fifth-generation (5G) wireless communications has the ability to accommodate the fast-growing demand for bandwidth required for the delivery of multimedia content, including video, images and social media, to PSAPs. During this webinar, MCP subject-matter experts discusses how 5G can help improve emergency response and what it means for communities and public safety organizations alike.

Discussion topics during this session include:

• Why 5G is critical to evolving emergency response
• The types of platforms and data 5G will support
• How implementation of 5G will impact municipalities
• Steps you can take to prepare your public safety organization

On-demand webinar length: 45 minutes 

On-Demand Webinar: FirstNet and NG911 Convergence: The New Public Safety Communications Platform

Over the next 5-10 years, FirstNet will deploy the Nationwide Public Safety Broadband Network (NPSBN). As a parallel process, emergency services IP networks will be built to provide interconnectivity between PSAPs to allow for deployment and utilization of Next Generation 911 (NG911) technologies by PSAPs across the nation. In this session, MCP examines the major issues involved with the transition to this new platform for public safety communications and provide a glimpse into what the emergency communications environment could look like in the next 10-20 years. 

On-Demand Webinar: Radio Interoperability and the Role of FirstNet

This on-demand webinar explores the concept of radio interoperability, which is an essential and fundamental component of effective first responder communications. Topics of discussion include interoperability tools and methods, technologies available on the market today, as well as what agencies should should consider when improving interoperability. Also discussed is how interoperability doesn't stop with technology, and the role that operations, training and planning plays in achieving true interoperability.

In this webinar we discuss:

• Why the industry isn't there yet from an interoperability standpoint
• What has been done to date
• Roadblocks to interoperability
• The Department of Homeland Security (DHS) Interoperability Continuum
• The role of FirstNet

On-Demand Webinar: Strategies to Mitigate Cybersecurity Risks in Today's Emergency Communications Center

In today's increasingly IP-based network environment, some of the biggest threats facing 911 call centers are unplanned network or application disruptions. These outages can be caused by hardware or circuit failures—or worse a targeted cyber attack—and gaps in support agreements and slow vendor response times can increase their severity. As a result, troubleshooting falls on the shoulders of PSAP management.

In this on-demand webinar, we discuss how PSAP network management is changing and how agencies must adjust to alleviate their risk.

In this webinar, you'll learn:

• Why PSAP leadership is becoming more involved and taking on more responsibility when it comes to supporting public safety infrastructure
• The critical factors impacting network reliability and continuity of operations in the PSAP
• Common mistakes that are made in PSAP network management, and how they can be avoided
• Key strategies for reducing the risk of cyber attack

On-demand webinar length: 45 minutes