On-Demand Webinars 911 and Emergency Communications Centers

On-Demand Roundtable: Building Trust in 911: Optimizing the Public Information Function

Jason Muenzer April 6, 2026 1 min read
Building Trust in 911: Optimizing the Public Information Function in 9-1-1

The 911 system is a critical part of our nation’s infrastructure, yet public information functions in many jurisdictions remain underdeveloped, under-resourced, and poorly understood. Register to listen to this on-demand roundtable, where experts discuss why traditional 911 public education is no longer sufficient.

Amid workforce shortages, NG911 implementation, cybersecurity risks, and growing media scrutiny, the PIO role must shift from reactive messaging to proactive leadership.

Session Topics:

  • How effective public information improves system performance, public trust, policymaker understanding, and long-term funding sustainability.
  • The core elements of a mature public information function.
  • Practical steps for building standby messaging, preparing for high-profile incidents, managing digital presence, and coordinating across agencies.
  • How to build a roadmap to strengthen your public information capability.

Speaker Lineup:

Don't forget to share this post!

Jason Muenzer

Related posts

Please upload the image
Next Generation 911 Networks Land Mobile Radio Wireless & Broadband Consulting White Papers

Public Safety Should Look Hard at Mission-Critical Push-to-Talk

May 1, 2018
Morgan Sava
Reports, Analysis

State of the Industry Report - 2022

April 9, 2025
Mission Critical Communications
Please upload the image
Operations Public Safety Consulting On-Demand Webinars

On-Demand Webinar: Strategic Planning for Public Safety Agencies

March 3, 2020
Tessa Seigworth