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Mark Perkins

An Effective Network Operations Center Does More Than Provide Alerts

A while back, one of Mission Critical Partners' (MCP's) long-standing clients, the Lower Rio Grande Valley ...
August 26, 2020

The Three Components of an Effective Vendor Support Agreement

When it comes to public safety vendor management, times have changed—dramatically. A decade and a half ago, ...
April 18, 2019

If you’re operating an IP-based 911 network, plan to be attacked

From coast to coast, public safety agencies are implementing Emergency Services Internet Protocol (IP) ...
April 24, 2018