STATE COLLEGE, Pa. (July 22, 2020)—Mission Critical Partners (MCP), a leading public safety consulting and information technology (IT) support services firm, was selected by the Department of Emergency Services in Harford County, Maryland (HCDES), to conduct a complete a study of current emergency medical services (EMS) operations, and to make recommendations for developing a five-year plan for the department.

Will help guide the organization in its quest to improve the safety and effectiveness of the emergency response community by championing alarm verification prior to notification

STATE COLLEGE, Pa. (July 8, 2020)—Mission Critical Partners (MCP), a leading public safety consulting and information technology (IT) support services firm, was selected by Manatee County, Florida, to support development of a five-year strategic plan for its emergency medical services (EMS) division.

This article, which originally appeared in Police Chief Magazine Tech Talk, was authored by Mission Critical Partners' Bonnie Maney, Enterprise Client Manager. The full article is accessible here.

The COVID-19 pandemic has affected the way many organizations operate, and the public safety emergency communications centers (ECCs) have not been immune to its impact. After all, emergencies do not stop because a crisis exists. While agencies may have basic evacuation or continuity-of-operations plans (COOPs) in place, it is unlikely that they cover a public health crisis as unprecedented and serious as what is occurring. So, in the essential business of emergency response, how does an agency protect its staff members while continuing to serve and protect its field responders and community effectively?

This article orginally appeared in Urgent Communications. The online version can be viewed here.