MCP in the News: Study to Examine the Quality of Internet Service Across Jefferson County, PA

This article originally appeared in The Courier Express and can be viewed here.

NASNA Selects Mission Critical Partners for Interoperability Policy Workshops

Workshops will explore technology, governance, and funding factors to enhance communications between emergency centers and improve public safety response outcomes

Rich Cagle Joins Mission Critical Partners to Lead Growth

Mission-critical communications expert brings extensive public-sector experience

MCP in the News: The National 911 Program Selects Mission Critical Partners for 911 DataPath Pilot Project

This article was originally published on 911.gov News.

The National 911 Program has selected Mission Critical Partners (MCP) to pilot and evaluate the first subset of the 911 DataPath data exchange model. This pilot project is the next step in building a national 911 data system as envisioned by the 911 DataPath Initiative. The first step was the publication of a strategic plan for the “universe” of 911 data, and the second was the release of Administrative Data for 911 Decision-Making, which features the first subset of the 911 data. 

MCP in the News: States need boost for 911 networks and staffing, analysts say

This article originally appeared in StateScoop on November 23, 2021 and can be viewed here.

Emergency call centers across the nation are "doing a good job" upgrading to modern technology compatible with next-generation 911, but the core infrastructure backing those systems needs a boost, according to a recent analysis from the public-safety consulting firm Mission Critical Partners.

Madison County manager: 911 system 'grossly inadequate' as board considers $5M overhaul

This article originally appeared in the Asheville Citizen Times and can be viewed here.

Mission Critical Partners Identifies Largest Risk Areas for 911 Centers After Completing Over 100 Vulnerability Assessments

Data shows public safety agencies continue to see issues in staffing and implementation of Internet Protocol networks, a foundational component of Next Generation 911 (NG911).

State College, Pa. (November 18, 2021) — Mission Critical Partners (MCP) announced that the firm reached a significant milestone when it surpassed the 100th vulnerability assessment on behalf of clients in conjunction with its Model for Advancing Public Safety (MAPS®) methodology. MAPS is a proprietary assessment model developed by MCP that analyzes data and identifies vulnerabilities compared with critical success factors for public safety agencies.

NHTSA and Mission Critical Partners Collaborate to Strengthen Nationwide GIS Data Sharing

State College, Pa. (November 8, 2021) — The National Highway Traffic Safety Administration (NHTSA) and Mission Critical Partners (MCP) will collaborate to assess the current status of geographic information systems (GIS) within the 911 community. The goal of the initiative is to define what is required to achieve interoperable GIS data sharing nationwide. NHTSA selected MCP following a full and open solicitation and comprehensive evaluation of all proposals. The National 911 Program, housed within NHTSA, will lead this important effort.

NHTSA Selects Mission Critical Partners for Nationwide CAD Assessment

State College, Pa. (October 14, 2021)—The National Highway Traffic Safety Administration (NHTSA) selected Mission Critical Partners (MCP) to support the National 911 Program in a nationwide assessment of the current status of computer-aided dispatch (CAD) systems used by emergency communications centers (ECCs). This selection was made following a full and open solicitation, and comprehensive evaluation of all proposals.

MCP Launches Radio System Management Service

State College, Pa. (October 7, 2021)—Mission Critical Partners (MCP) today launched a new radio system management service designed to help mission-critical agencies effectively manage and maintain their land mobile radio (LMR) systems.

MCP in the News: The State of NG911 in the US

This article originally appeared in MissionCritical Communications and can be read here.

It seems universally accepted that the birth of Next Generation 911 (NG911) service in the United States occurred when the National Emergency Number Association (NENA) released in 2001 its “E9-1-1 Future Path Plan.” Ever since then, state and local 911 authorities, with support from the federal government, have strived to implement NG911 technology, which represents a quantum leap forward in terms of service delivery compared with legacy 911 systems.

MCP in the News: The Importance of Keeping Score

This article originally appeared in The Call.

Unverified alarm notifications are plaguing law enforcement and other emergency-response agencies nationwide—but a new approach to analyzing them offers a potential solution.

By Frank Fernandez, President of Blueprints 4 Safety (B4S) Strategies Group, and John Chiaramonte, ENP, Consulting Division President of Mission Critical Partners

For more than a century, since the earliest pioneers in alarm monitoring began connecting their customers to public safety agencies, the task of separating false alarms from real emergencies has been a persistent challenge. On one hand, thousands of lives and millions of dollars in property are saved every year because of public safety’s response to monitored alarms, ranging from structure fires and carbon monoxide incidents to home/business invasions and burglaries/robberies. On the other hand, most alarms are unverified, and many turn out to be false. That creates a serious conundrum for the public safety community—respond or not?