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Four counties in Western Pennsylvania set out to do something that hadn't been done before, and in the process, dramatically improved emergency response regionwide

The counties of Venango, Lawrence, Butler and Mercer, all located within Southwestern PA, all had computer-aided dispatch (CAD) systems that had reached end of life and needed replacement. In spite of three of the counties sharing a CAD system vendor, all four counties had standalone systems and were unable to forward essential CAD data when they transferred calls to each other.

MCP's Chief Operating Officer, Darrin Reilly, was recently featured in a Hexagon Radio's podcast discussing the transformation taking place in mission-critical communities. Forcing that transformation is the increase multimedia data flows that can play a role helping to improve emergency response outcomes. Emergency Services Internet Protocol Networks (ESInets), are providing public safety agencies with a medium to send and receive data-rich multimedia, including images, text, video and data from other sensors.

In September, MCP's Bonnie Maney presented the findings of an assessment of Ocala and Marion County's public safety communications. The results of the assessment identified three "priority one" recommendations for the County Commission to consider along withy additional recommendations to help the city and county overcome some of their most pressing public safety communications issues. Click here to read more about the assessment results and the next steps the city and county need to take in order to implement these recommendations.

Mission Critical Partners is proud to partner with Martin County, N.C. on the design, development and construction of its new regional 9-1-1 communications center. MCP served as the County's technology consultant on the project and provided support throughout the project, helping the County to procure and implement Next Generation 9-1-1 technologies and the systems to support them. Read more about this project here.

MCP will provide 911 network management and monitoring services that reduce the risk of unplanned outages and optimize performance