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Mission Critical Partners to Assess Hawaii’s Next Generation 911 Readiness

Firm will help the state’s 911 Board assess seven key implementation factors and then assist in developing an initial cost estimate for establishing statewide service

Mission Critical Partners to Host Masterclass on Applying Artificial Intelligence in the Public Sector

Event will explore strategies, tactics, and best practices for leveraging AI to enhance operations and service delivery, while also examining the challenges that stand in the way of achieving these goals

Public-Safety LMR Operators Need to 'Wake Up' to Cybersecurity Issues

Mission Critical Partners Celebrates National Law Enforcement Appreciation Day

Firm honors and partners with law enforcement agencies across the country

Mission Critical Partners Guides 911 Center Consolidation in Wisconsin

Ashland and Bayfield counties pool resources in the state’s first county-to-county consolidation, keeping pace with 911 service evolution and improving emergency-response delivery

Mission Critical Partners Releases 2025 State of the Industry Report, Highlighting Public-Safety Challenges and Emerging Trends

Report provides insights into what’s happening today in the public-safety sector and why

Mission Critical Partners Helps Salt Lake Valley 911 Center Meet Statutory Requirements

Law enacted in 2024 sets strict call-transfer limits for Utah’s 911 centers; firm’s subject-matter experts are assessing Salt Lake Valley Emergency Communication Center’s ability to comply now and in the future

How Is NG911 Progressing?

Implementing this transformative service hasn’t gone according to plan in many places — but that should have been expected, if not accepted

The below article appeared in Urgent Communications.

Mission Critical Partners’ PSAP Roundtable Sheds Light on Key Trends

Virtual event was attended by officials from across the country to brainstorm new and better ways of improving the work environment for 911 telecommunicators and supervisors

Mission Critical Partners to Assess Columbus’s Alternative Response Capabilities

Firm will review approaches utilized by Columbus, Ohio, to provide 911 service and emergency response for incidents outside traditional law enforcement, fire/rescue. and emergency medical

Mission Critical Partners Names Technology Veteran as Artificial Intelligence Domain Lead

35-year industry veteran has distinguished background in technology leadership, data-driven innovation, and business intelligence

Mission Critical Partners to Host 911 Center Shift-Scheduling Workshop

Workshop will bring together 911 leaders to exchange ideas regarding innovative scheduling practices to improve staffing efficiency and operational effectiveness