Mission Critical Partners to Host Masterclass on Applying Artificial Intelligence in the Public Sector

Event will explore strategies, tactics, and best practices for leveraging AI to enhance operations and service delivery, while also examining the challenges that stand in the way of achieving these goals

State College, Pa. (May 1, 2025) — Mission Critical Partners® (MCP) announced sessions and speakers for a virtual masterclass on Harnessing Artificial Intelligence for Public Sector Leadership scheduled to be held from 11:00 a.m. to 5:00 p.m. Eastern on May 21, 2025. The masterclass will explore strategies, tactics, and best practices for leveraging artificial-intelligence (AI) technology by public-sector organizations to enhance their operations and improve service delivery to constituents. It also will examine the challenges that stand in the way of achieving these goals and solutions for resolving them. 

Featured sessions include the following:

The Current State of AI: Breakthroughs, Boundaries, and the Road Ahead
This session will begin with an overview of recent technical breakthroughs in AI research. It then will explore how AI is transforming entire industries and how these changes apply to all industries, including the public sector. The focus then will shift to AI's growing role in governance and policy-making processes, including regulatory approaches and government applications. 

AI Challenges — and Solutions
This session will explore current and emerging trends in AI adoption among government agencies worldwide. The focus will be on real-world examples of AI deployments that are helping government agencies meet their operational goals and mission priorities.

Making AI Work for Your Agency
AI is changing everything. But what does that mean for public-sector agencies, their people, and their technologies? This session will offer best practices for developing a clear, sustainable path to leveraging AI to enhance service delivery, build stronger community trust, and improve workforce performance and morale.

Improving Police Officer Recruiting, Retention, and Morale with AI Assistants
More than 500 police departments in the United States are leveraging AI assistants to improve operations, as well as personnel recruitment, retention, and morale. This session will identify AI-powered tools that generate voice-based reports, provide real-time answers to legal questions, and automate performance reviews, all of which can reduce paperwork, enhance accountability, and support the professional development of officers — making law enforcement more efficient and transparent.  

Scheduled speakers participating in the masterclass include the following:

• David Borish, AI strategist, Trace3
• Kirk Arthur, worldwide government solutions lead, Microsoft Public Sector Technology
• Chris Bennett, director of AI transparency and education, Motorola
• Anthony Tassone – chief executive officer, Truleo
• Rich Cagle, chief growth officer, MCP
• Heather Pettit, vice president of court technologies, MCP
• Jim Pingel, vice president of digital justice transformations, MCP
• David Fritsche, AI domain lead, MCP