The new year—2021—has arrived with a “new normal,” but also with tremendous opportunities to improve emergency response. In this infographic, we highlight the trends that we predict will shape the new normal and public safety’s future.

The year 2020 was fraught with challenges and their effects will be long-lasting. Now, 2021 has arrived with a “new normal,” but also with tremendous opportunities to improve emergency response. In this on-demand webinar, we highlight the trends that we predict will shape the new normal and public safety’s future.

MCP's informational podcast series features the firm’s subject-matter experts and other industry leaders exploring a wide range of timely topics pertaining to mission-critical communications.

The sixth episode on the MCP Podcast Network is entitled “Data-Driven Criminal Justice.” This episode explores how data integration can improve the criminal justice process and result in better information and more effective and data-driven decision-making. Every criminal justice agency is dependent on its partners, whether it be courts, prosecutors, corrections, law enforcement, or any other partners for information to be there in a timely manner. Additional topics of discussion include:

In Summary

• The Tennessee Emergency Communications Board (TECB) provides management and operations support to Tennessee's 100 emergency communications districts (ECDs), which in turn provide emergency communciations services to the state's citizens and visitors via 119 primary and 24 secondary or backup emergency communications centers.
• Because of cybersecurity threats, the TECB decided that it needed a baseline security and cybersecurity assessment of Tennessee's 911 environment, and the Board partnered with Mission Critical Partners to conduct the assessment.
• As part of the project, each ECC received a report that identified and prioritized the risks associated with its unique 911 network and system environment, as well as strategies and tactics that each ECC could use to improve its physical security and cybersecurity posture.

Background

The TECB is transitioning to a statewide emergency services Internet Protocol (IP) network (ESInet) that will provide the transport architecture necessary to deliver 911 calls to Next Generation 911 (NG911)-compliant ECCs. NG911 is an advanced broadband communications system that enables the transmission of real-time text, images and video, in addition to voice, to help improve emergency response.