Records-management is a cornerstone of effective policing. In today’s data-rich environment, a records-management system (RMS) with robust data-mining capabilities is critical to managing information and maintaining accurate records to keep communities safe. It is also critical for law enforcement agencies to have the ability to effectively share those records and data to support improved crime reporting.

In Summary:

• The emergency communications landscape is changing rapidly and emergency communications centers (ECCs) have adapted the way that they handle 911 calls and support emergency responders
• Today, technology and science play a much larger role in the way ECCs operate — resulting in new approaches that are not only effective, but repeatable and scalable
• One such approach, known as the lean ECC, focuses on removing extraneous steps in a center's workflows to help meet national standards 
• This does not mean reducing staff — rather, this approach leverages an ECCs existing resources more efficiently to enhance the quantity and quality of what is being accomplished

In January 2021, the Federal Bureau of Investigation (FBI) will stop collecting Uniform Crime Report (UCR) summary data and only collect data through the National Incident-Based Reporting System (NIBRS). There are many questions, both technical and operational, about how agencies can meet the compliance deadline, especially when it comes to the challenges of report validation, personnel training and developing new, effective workflows.

During this session, Mission Critical Partners discusses the following:

MCP's informational podcast series features the firm’s subject-matter experts and other industry leaders exploring a wide range of timely topics pertaining to mission-critical communications.

The MCP Podcast Network, created by Mission Critical Partners, recently launched a three-part series entitled, “How the 911 Community Can Thrive During and Beyond the COVID-19 Pandemic.” This episode explores how an emergency communications center (ECC) leader's mindset and skillsets can protect future 911 resilience.

An edited transcript is available below.

Panelists include:

• Heather McGaffin, an MCP project manager. Prior to joining MCP, McGaffin was assistant chief of communications for Calvert County, Maryland, Department of Public Safety. 
• Jim Marshall, cofounder and director of the 911 Training Institute. Marshall is co-editor of The Resilient 9-1-1 Professional: A Comprehensive Guide to Surviving & Thriving Together in the 9-1-1 Center. 
• The episode is moderated by Glenn Bischoff, MCP content specialist and former editor of Urgent Communications and Fire Chief magazines.

In Summary:

• Law-enforcement agencies nationwide are grappling with their migrations to the National Incident-Based Reporting System (NIBRS), an initiative to intended to improve the accuracy, timeliness and transparency of the nation's crime statistics, which could be used to help identify crime patterns and trends, and ultimately, prevent crime.
• Numerous challenges stand in the way of NIBRS compliance, and some agencies are at risk of not meeting the January 2021 deadline.
• This whitepaper identifies the benefits of the migration and explores tactics that could help them meet the deadline.

NIBRS is expected to foster greater consistency in the data that is being collected for each incident that occurs because it has defined standard ways of describing an incidentand collecting the data, so that apples-to-apples comparisons can be made at the national level. There are several challenges that exist for law enforcement agencies, including the need to retool their RMS to comply with the new rules that have been established, cost, and organizational change. This whitepaper discusses the following: