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Client Success Story: MCP Supports Union County’s 911 Facility Upgrade

See how MCP helped guide Union County in building a modern 911 center that enhanced emergency response, boosted staff morale, and improved operational efficiency.

Topics: Case Studies

On-Demand Webinar: Maximizing Public Safety — Exploring IPAWS and Outdoor Warning Systems

In this on-demand webinar, Mission Critical Partners experts Brian Malinich, Corey Thomas, and Gordon Vanauken explore the critical role that outdoor warning systems and IPAWS play in public safety and emergency response.

State of the Industry Report - 2025

The third edition report adds two new key chapters, providing assessment results, insights and trends in nine critical areas of the public-sector industry.

Chapters include:

  • Land Mobile Radio
  • Geographic Information Systems
  • Next Generation 911 Readiness
  • Operations
  • Security
  • Staffing
  • Data Integration
  • Artificial Intelligence
  • Organizational Change Management

State of the Industry Report - 2023

This second edition report continues to use our proprietary MAPS® assessment model to provide analysis and insights in seven critical aspects of public-safety operations.

Chapters include:

  • Land Mobile Radio
  • Geographic Information Systems
  • Next Generation 911 Readiness
  • Operations
  • Security
  • Staffing
  • Data Integration
  • Artificial Intelligence

State of the Industry Report - 2022

This first-of-its kind report summarizes and analyzes assessment results of hundreds of state and local public safety organizations in seven critical aspects of public-safety operations.

Chapters include:

  • Land Mobile Radio
  • Geographic Information Systems
  • Next Generation 911 (NG911) Readiness
  • Emergency Communications Center (ECC) Operations
  • Staffing
  • Security
  • Data Integration

MCP Supports Memphis-Shelby County in Enhancing Radio System for Improved Coverage, Safety, and Efficiency

Memphis-Shelby County partnered with MCP to replace its aging radio system—closing critical coverage gaps and delivering modern features that enhance safety, efficiency, and emergency response.

Topics: Case Studies

Whitepaper: Emergency Communications Centers Need to Embrace Resiliency, Redundancy — and Especially Diversity

Every second matters in emergency response — but what happens when the call never reaches your center?

MCP Podcast Network Episode 9: Cloud Services for Public Sector Organizations

Mission Critical Partners' informational podcast series features the firm’s subject-matter experts and other industry leaders exploring a wide range of timely topics pertaining to mission-critical communications.

In this episode of the MCP Podcast Network, we present a high level overview of cloud implementations for public sector organizations. We are joined by two Amazon Web Service (AWS) industry thought leaders, John Persano, senior business development manager, and Gigi Boehringer, solutions architect. Eric Caddy, vice president of network and 911 services, and Gary Pulford, the director of product management, both from MCP, also are featured.

MCP Supports Illinois County’s Public-Safety and Justice Data-Infrastructure Upgrade

Background

McClean County is in central Illinois. It is the state’s largest county in terms of area and has a population of about 171,000.

Topics: Case Studies

MCP Turns Around Ohio County’s Justice-Technology Upgrade Project

Lucas County is in the northwestern corner of Ohio, bordered by Lake Erie to the north and the Maumee River to the southeast. It has a population of about 43,000.

Topics: Case Studies

Client Success Story: MCP Supports Overhaul of New Orleans’ Justice-Technology Infrastructure

MCP is helping to enable the myriad data systems used by law-enforcement agencies, court systems, and jails operating in New Orleans and Orleans Parish to seamlessly share information in real-time with authorized users whenever needed.

Topics: Case Studies

Whitepaper: Emerging LMR System Pricing Model Promises To Cause Giant Headaches for Public Safety Background

A new pricing model for Land Mobile Radio (LMR) systems is causing headaches for public safety agencies, forcing them into perpetual upgrades