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Mission Critical Partners Names Technology Veteran as Artificial Intelligence Domain Lead

35-year industry veteran has distinguished background in technology leadership, data-driven innovation, and business intelligence

Topics: Company News

Mission Critical Partners to Host 911 Center Shift-Scheduling Workshop

Workshop will bring together 911 leaders to exchange ideas regarding innovative scheduling practices to improve staffing efficiency and operational effectiveness

2024 Conference for Advancing the Public Sector Speakers Announced

STATE COLLEGE, Pa. (September 12, 2024)—Mission Critical Partners (MCP) announced today the speakers for its fifth annual Conference for Advancing the Public Sector (CAPS).

2024 Conference for Advancing the Public Sector Registration Opens

STATE COLLEGE, Pa. (September 15, 2024)—Mission Critical Partners (MCP) announced today the lineup for its fifth annual Conference for Advancing the Public Sector (CAPS).

Mission Critical Partners Names Heather Pettit Vice President of Court Technologies

Will provide subject-matter expertise concerning the assessment, acquisition design, and implementation of a wide variety of solutions for court systems nationwide

Mission Critical Partners, Amazon Collaborating to Support 911

MCP will work to implement Amazon Connect in 911 centers nationwide to ease their burden by triaging nonemergency calls

Mission Critical Partners Guides Carnegie-Mellon’s Radio System Upgrade

Firm assesses analog conventional system used by the university’s police department in project’s first phase to determine performance issues concerning coverage and interoperability  

Mission Critical Partners Announces Dates for Swatting Masterclass

Virtual event will take place on May 22 and provide expert advice from industry leaders regarding how to combat a dangerous practice that is increasing in frequency and severity

Mission Critical Partners Names Bud Hicks Client Services Director

Former leader of several Illinois 911 centers will lead business development in six Midwest states

Topics: Company News

Mission Critical Partners Jumpstarts Industrywide Effort to Address Swatting Challenge

John Chiaramonte, MCP’s consulting president, leads virtual meeting of public-safety experts to strategize how to combat dangerous and wasteful practice of placing fake 911 calls to elicit an emergency response