Project will assess and enhance the clerk of court’s services, systems and personnel to better serve the people of Franklin County and support procurement of a new case management system
State College, Pa. (November 12, 2025) — Mission Critical Partners® (MCP) announced that the Franklin County (Ohio) Municipal Court Clerk’s Office selected the firm to assess and make recommendations on its justice technology. The engagement will also include recommendations for new solutions that will enhance efficiency, facilitate data sharing, and improve service delivery across the court’s operations, ultimately better serving the public.
Located in Columbus – Ohio’s capital and the seat of Franklin County – the court is the largest of the 120 municipal courts in the state of Ohio. In 2024 alone, it handled more than 136,000 criminal, civil, traffic, and environmental cases and oversees numerous court-supported services.
“We were very impressed with MCP’s work in other jurisdictions, especially New Orleans’ criminal-justice technology modernization program,” said Lori Tyack, clerk of the Franklin County Municipal Court. “We’re excited to be working with their experts to help bring our court’s IT vision to life.”
MCP subject-matter experts will conduct a comprehensive needs and gap assessment, evaluating the court’s technology systems, applications and staff capabilities. Key activities will include:
- Assessing the future viability of the networks, systems, and applications — especially concerning whether they are approaching end of life.
- Evaluating alignment with current and future technology standards and recommending updates to ensure scalability and sustainability.
- Reviewing staffing structures to determine alignment with the clerk of court’s modernization goals.
- Supporting the clerk of court’s staff in change-management planning to ensure the successful adoption of new systems and processes.
To support the clerk of court’s transition to a next-generation court management system, MCP will:
- Make recommendations on new justice technology to improve efficiency in court operations.
- Make recommendations on new technology infrastructure and security protocols.
- Make recommendations on new court services to the public.
- Ensure seamless integration and data interoperability among key justice partners — e.g., the Franklin County Sheriff’s Office, municipal law-enforcement agencies, prosecutor’s office, and public-defender’s office.
“This project is the first step toward bringing the vision of modernizing the court’s IT ecosystem to fruition,” said Darrin Reilly, MCP’s president and CEO. “We’re honored to help the clerk of court transform its technology foundation to better serve the community.”
