City of New Orleans Selects MCP to Overhaul Criminal Justice Technology Systems

NEW ORLEANS (August 16, 2023) - The city of New Orleans announced its partnership with consulting and managed services firm Mission Critical Partners (MCP) to overhaul the city’s critically antiquated justice technology systems under the Justice Tech Modernization Program authorized by Mayor LaToya Cantrell and the New Orleans City Council in December 2022.

MCP in the News: How to Modernize Recruitment, Hiring, and Retention

This article originally appeared in the Officer.com

The workforce-optimization concept provides a plethora of strategies and tactics that will help police and sheriff’s departments enhance their ability to add personnel and keep them for the long haul.

Marc Berryman to Posthumously Receive National Emergency Number Association Presidential Award During the 2023 National Conference

Will be recognized for outstanding work in advancing 911 service in the United States

STATE COLLEGE, Pa. (June 14, 2023)— Mission Critical Partners (MCP) announced that Marc Berryman was selected by Laurie Anderson, president of the National Emergency Number Association (NENA), to receive the organization’s Presidential Award. Anderson will present the award posthumously to MCP’s Sherri Griffith Powell on June 18 during NENA’s 2023 national conference in Grapevine, Texas. Berryman and Griffith Powell were MCP colleagues who worked on numerous projects together during Berryman’s eight years with the firm. He died one year ago after a short battle with cancer.

MCP in the News: CPS Energy and Mission Critical Partners Collaborate on Successful Land Mobile Radio System Upgrade

New Project 25-compliant regional system dramatically improves communications for San Antonio and Bexar County field personnel, including multiple public-safety agencies

MCP in the News: Women and Public Safety

This article originally appeared in the Journal of Emergency Dispatch.

MCP in the News: Mission Critical Partners Creates Interactive Virtual Workforce Workshop

Event will help public-safety organizations cope

MCP in the News: While Status for the Public Safety Telecommunicator Starts to Improve, Compensation Continues to Lag

This article recently appeared in Urgent Communications.

Kevin Bresnahan Named President of Mission Critical Partners’ Lifecycle Management Services Business Unit

Bresnahan succeeds David S. Jones, who is retiring after eight successful years of growth since the formation of the LMS unit 

MCP in the News: Portland Launches Effort to Study and Improve Public Safety Response

The City of Portland’s Community Safety Division is working with Mission Critical Partners (MCP) – a consulting firm specializing in public safety and justice – to study Portland’s emergency response process and consider alternative response models.

Mission Critical Partners to Continue Its Support of Maryland’s Statewide Transition to Next Generation 911 Service

Firm will continue multiyear effort to convert

Mission Critical Partners’ Expert Jackie Mines Recipient of 911 Industry Professional Award

Award recognizes 911 industry professionals for their leadership in solving critical 911 issues

Rhode Island Emergency Management Agency Selects Mission Critical Partners to Support Its Land Mobile Radio System

Firm’s subject-matter experts will assess key performance attributes — including coverage, capacity, and reliability— and help develop a strategic plan for upgrading or replacing the system