Madison County manager: 911 system 'grossly inadequate' as board considers $5M overhaul

This article originally appeared in the Asheville Citizen Times and can be viewed here.

Mission Critical Partners Identifies Largest Risk Areas for 911 Centers After Completing Over 100 Vulnerability Assessments

Data shows public safety agencies continue to see issues in staffing and implementation of Internet Protocol networks, a foundational component of Next Generation 911 (NG911).

State College, Pa. (November 18, 2021) — Mission Critical Partners (MCP) announced that the firm reached a significant milestone when it surpassed the 100th vulnerability assessment on behalf of clients in conjunction with its Model for Advancing Public Safety (MAPS®) methodology. MAPS is a proprietary assessment model developed by MCP that analyzes data and identifies vulnerabilities compared with critical success factors for public safety agencies.

NHTSA and Mission Critical Partners Collaborate to Strengthen Nationwide GIS Data Sharing

State College, Pa. (November 8, 2021) — The National Highway Traffic Safety Administration (NHTSA) and Mission Critical Partners (MCP) will collaborate to assess the current status of geographic information systems (GIS) within the 911 community. The goal of the initiative is to define what is required to achieve interoperable GIS data sharing nationwide. NHTSA selected MCP following a full and open solicitation and comprehensive evaluation of all proposals. The National 911 Program, housed within NHTSA, will lead this important effort.

NHTSA Selects Mission Critical Partners for Nationwide CAD Assessment

State College, Pa. (October 14, 2021)—The National Highway Traffic Safety Administration (NHTSA) selected Mission Critical Partners (MCP) to support the National 911 Program in a nationwide assessment of the current status of computer-aided dispatch (CAD) systems used by emergency communications centers (ECCs). This selection was made following a full and open solicitation, and comprehensive evaluation of all proposals.

MCP Launches Radio System Management Service

State College, Pa. (October 7, 2021)—Mission Critical Partners (MCP) today launched a new radio system management service designed to help mission-critical agencies effectively manage and maintain their land mobile radio (LMR) systems.

MCP in the News: The State of NG911 in the US

This article originally appeared in MissionCritical Communications and can be read here.

It seems universally accepted that the birth of Next Generation 911 (NG911) service in the United States occurred when the National Emergency Number Association (NENA) released in 2001 its “E9-1-1 Future Path Plan.” Ever since then, state and local 911 authorities, with support from the federal government, have strived to implement NG911 technology, which represents a quantum leap forward in terms of service delivery compared with legacy 911 systems.

MCP in the News: The Importance of Keeping Score

This article originally appeared in The Call.

Unverified alarm notifications are plaguing law enforcement and other emergency-response agencies nationwide—but a new approach to analyzing them offers a potential solution.

By Frank Fernandez, President of Blueprints 4 Safety (B4S) Strategies Group, and John Chiaramonte, ENP, Consulting Division President of Mission Critical Partners

For more than a century, since the earliest pioneers in alarm monitoring began connecting their customers to public safety agencies, the task of separating false alarms from real emergencies has been a persistent challenge. On one hand, thousands of lives and millions of dollars in property are saved every year because of public safety’s response to monitored alarms, ranging from structure fires and carbon monoxide incidents to home/business invasions and burglaries/robberies. On the other hand, most alarms are unverified, and many turn out to be false. That creates a serious conundrum for the public safety community—respond or not?

MCP Launches Advanced Cybersecurity Training Program

STATE COLLEGE, Pa. (August 26, 2021)—Mission Critical Partners (MCP), a leading provider of data integration, consulting, network, and cybersecurity solutions, today announced the launch of a new advanced training program aimed to prepare public safety and justice organizations to be cognizant of cyberattack threats, why and how they work, and how to strengthen their defenses against them.

MCP’s Joseph Wheeler Elected to IJIS Institute Board of Directors

STATE COLLEGE, Pa. (August 11, 2021) — Mission Critical Partners (MCP) announced that Joseph Wheeler, the firm’s vice president of justice, management, and technology services, recently was elected as vice chair of the IJIS Institute’s board of directors. The IJIS Institute is a nonprofit alliance that works to expand information use in the public sector.

MCP in the News: Joyce Appointed to MCP Board of Directors

This article originally appeared in Mission Critical Communications and can be read in its entirety here.

MCP in the News: The Future of Correctional Officer Communications

Bringing the "connected officer" concept to life requires strategic thinking and thoughtful planning 

This article originally appeared in Corrections1 and can be read in its entirety here.

MCP in the News: ESInet Implementation Improves Pennsylvania 9-1-1

This article originally appeared in Mission Critical Communications and can be read in its entirety here.