MCP to Support State of Arizona in Effort to Advance Emergency Response

Phoenix, A.Z., (February 6, 2020)—The State of Arizona Department of Administration (ADOA) has selected Mission Critical Partners (MCP), a leading public safety consulting and information technology (IT) support services firm, to assist with the procurement of an Emergency Services Internet Protocol Network (ESInet) and Next Generation Core Services (NGCS), part of the ADOA’s ongoing efforts to enhance emergency response for its citizens by modernizing its 9-1-1 infrastructure.

The project will bring significantly enhanced first responder communications to emergency communications centers in Arizona and prepare the state’s communications for Next Generation 9-1-1 (NG911), a broadband-enabled, IP-based system that allows 9-1-1 to keep pace with communication technology used by the public.

“This project is a major investment for the State of Arizona,” said Matthew Hanson, ADOA Assistant Director. We are pleased to have the expertise and industry knowledge of MCP supporting us. We look forward to leveraging MCP’s knowledge and experience to accelerate change in our state and continue improving emergency response and public safety for our more than 7 million residents.”

Leveraging the experience gained from working on more than 1,000 public safety projects, and in conjunction with industry standards and best practices, MCP will provide consulting services to the state regarding its public safety communications network, including the following tasks:

  • Assessing the technology currently deployed throughout Arizona and determining the needs of its 86 public safety answering points (PSAPs)
  • Providing conceptual solution design
  • Evaluating vendor request for proposals (RFPs)
  • Supporting procurement and contract negotiation efforts

“MCP has had a close working relationship with the State of Arizona and its Department of Administration for many years,” said Kevin Murray, MCP’s cofounder, chairman and chief executive officer. “It is our honor to continue this relationship by supporting the ADOA as they enhance their public safety communication infrastructure through the procurement of a secure, resilient, redundant network backbone for delivering emergency calls to PSAPs in an NG911 environment.”

About Mission Critical Partners (MCP)

Mission Critical Partners (MCP) is an independent consulting and IT support services firm that helps clients enhance and evolve their public safety systems and operations through our extensive experience, knowledge and resources. By providing insight and support every step of the way, our clients are able to transform their mission critical operations, maximizing the value of their investments and ensuring optimal performance and success. Additional information and career opportunities are available at



Morgan Sava
Vice President, Director of Corporate Marketing
Mission Critical Partners


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