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Staffing (2)

'A' Player Traits and How to Spot Them Using a Prescreen Interview

A previous post presented, on a high-level, the approach we take to finding the A players for our public ...
September 19, 2017

Telecommunicators Deserve the Spotlight All Year Long

Every year in June when I was a kid, my father and I shared the same joke. We did this on Father’s Day. I ...
April 13, 2017

How to Find ‘A’ Players: An Intro to ‘Topgrading’ for Public Safety Leaders

It is essential that MCP’s subject-matter experts (SMEs) provide exemplary service, expertise and advice to ...
March 31, 2017
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