Mission Critical Partners to Assess Columbus’s Alternative Response Capabilities

Firm will review approaches utilized by Columbus, Ohio, to provide 911 service and emergency response for incidents outside traditional law enforcement, fire/rescue, and emergency medical

State College, Pa. (December 19, 2024) — Mission Critical Partners (MCP) has been engaged by the city of Columbus, Ohio, to conduct comprehensive assessments of its various approaches and capabilities for responding to events that are outside the realm of traditional law-enforcement, fire/rescue, and emergency-medical incidents. Examples include incidents involving behavioral/mental health, substance abuse/addiction, and low-acuity medical calls, e.g., sprains, flu-like symptoms, a minor cut requiring stitches, and stomach pains.

Marc Berryman to Posthumously Receive National Emergency Number Association Presidential Award During the 2023 National Conference

Will be recognized for outstanding work in advancing 911 service in the United States

STATE COLLEGE, Pa. (June 14, 2023)— Mission Critical Partners (MCP) announced that Marc Berryman was selected by Laurie Anderson, president of the National Emergency Number Association (NENA), to receive the organization’s Presidential Award. Anderson will present the award posthumously to MCP’s Sherri Griffith Powell on June 18 during NENA’s 2023 national conference in Grapevine, Texas. Berryman and Griffith Powell were MCP colleagues who worked on numerous projects together during Berryman’s eight years with the firm. He died one year ago after a short battle with cancer.

How 9-1-1 Can Manage the Ebb and Flow of Call Loads

Mission Critical Partners' Glenn Bischoff authored this article, which originally appeared in Urgent

MCP in the News: How to Stem the 'Silver Tsunami'

This article is bylined by MCP's President and CEO Darrin Reilly. It originally appeared in American City & County.

NASNA Selects MCP for Interoperability Policy Workshops

Workshops will explore technology, governance, and funding factors to enhance communications between emergency centers and improve public safety response outcomes

MCP in the News: The State of NG911 in the US

This article originally appeared in MissionCritical Communications and can be read here.

It seems universally accepted that the birth of Next Generation 911 (NG911) service in the United States occurred when the National Emergency Number Association (NENA) released in 2001 its “E9-1-1 Future Path Plan.” Ever since then, state and local 911 authorities, with support from the federal government, have strived to implement NG911 technology, which represents a quantum leap forward in terms of service delivery compared with legacy 911 systems.

MCP in the News: How to Turn the Data Tsunami into Actionable Intelligence

Better data management and information exchange between the 911 system, LE agencies and the courts will enhance decision-making and improve outcomes

This article originally appeared in Police1 and can be viewed here.

Kevin Murray Selected to Receive NG911 Institute’s Leadership Award

Award honors his thought leadership and vision in leading the public safety and justice communities into the future

STATE COLLEGE, Pa. (March 31, 2021) — Mission Critical Partners (MCP) announced today that Kevin Murray, the firm’s cofounder and executive chairman, was selected to receive a 911 Honor Award from the NG911 Institute, in the Industry Professional category. The NG911 Institute works to advance deployment of Next Generation 911 systems nationwide.

Joseph Wheeler Selected to Receive IJIS Institute’s Shumate Award

Award recognizes his career-long work to enhance data integration and information sharing in the justice and public safety communities

STATE COLLEGE, Pa. (March 12, 2021) — Mission Critical Partners (MCP) announced today that Joseph Wheeler was selected to receive this year’s Robert P. Shumate National Public Safety Contributor to Excellence Award from the IJIS Institute. Wheeler recently joined MCP when the firm acquired Seattle-based MTG Management Consultants, where he served as senior partner and chief executive officer (CEO). Wheeler is an MTG cofounder and led the firm’s justice and courts practice. He serves in a similar role at MCP as vice president of justice and courts.

MCP in the News: 5 Questions with a Happy Valley CEO Kevin Murray

This article recently ran in Happy Valley Industry's online publication and can be read in its entirety here, or below.

R.Kevin Murray is the founder, chairman, and CEO of Mission Critical Partners, LLC (MCP), which is headquartered in State College, PA, also known as Happy Valley. MCP supports communications networks with a mission to improve public safety, justice, healthcare, transportation, and utility markets.

Mission Critical Partners Introduces Three Data Integration Solutions

DataLink, DataSphere and DataScape enable public safety and justice entities to integrate data from a plethora of sources much more effectively

STATE COLLEGE, Pa., December 17, 2020—Mission Critical Partners announced today the launch of three new solutions to help public safety and justice agencies integrate data into their daily operations: DataLink, DataSphere and DataScape. Each solution leverages open standards-based software that MCP subject matter experts adapt and configure based on the individual needs of each client.

Pennsylvania Regions Interconnect to Enhance Emergency Communications

Mission Critical Partners lends subject matter expertise to fiber-optic network implementation that supports several data-sharing initiatives

STATE COLLEGE, Pa., November 9, 2020—An initiative to interconnect three Pennsylvania regions via a fiber-optic communications network to improve emergency response was completed at the end of October. The project was supported by Mission Critical Partners (MCP), which provides consulting services and solutions that support mission-critical communications, specializing in networks, data integration and cybersecurity.