Regional Computer-Aided Dispatch Models

In Summary:

• For years, public safety communications systems have operated as standalone systems that are used to serve the citizens of a single geographic area.
• As communities have grown, the need for improved communication between dispatchers and first responders, and across jurisdictional lines, has increased. 
• Agencies across the country have begun to consider regional models for their computer-aided dispatch (CAD) and other public safety systems in order to improve efficiency, share resources with other agencies and reduce costs.

In this whitepaper, we explore two models of regional CAD systems and explore the pros and cons of each one.