The Mission-Critical Resource Center

Alternative First Response Is a Must for Public Safety Here’s How to Achieve It

Communities across the United States rely on 911 for more than 240 million calls each year—but many of those calls aren’t true emergencies.

Whitepaper: Criminal History Records Management: Moving Beyond the Legacy Repository Model

Despite decades of federal and state investment, the criminal history records ecosystem still suffers from incomplete, inaccurate, and delayed data—hindering critical justice decisions.

Whitepaper: Modernizing the 911 Center Is Sorely Needed but Challenging to Achieve

Modernizing 911 centers is essential to meet the demands of today’s emergency-response landscape — but getting there is no easy feat.

Infographic: Designing Facilities That Power People, Technology & Performance

When it comes to public safety and mission-critical operations, facility design isn't just about bricks and mortar—it’s about creating spaces that support people, technology, and performance from day one.

Infographic: You've Been Hacked

Are you ready to respond to a cyberattack?  They are likely to happen and your response plan will have direct bearing on your ability to mitigate such attacks, and on your cybersecurity posture as a whole.

Infographic: Cloud Factors to Consider

Benefits gained from a cloud-based solution are considerable compared with traditional implementations methods. Not only are more state and federal public safety agencies moving the cloud, but cloud-based solutions also are being leveraged by mission-critical entities such as the

Infographic: Introduction to Cloud Deployments for Public Safety and Justice Agencies

Cloud-based solutions offer some impressive benefits. Numerous innovations are being offered to enhance public safety and justice agency operations. Some agencies, however, may feel hesitant to adopt these due to a lack of familiarity. In this infographic, we introduce the varying types of cloud environments available today and explore the considerations associated with model.

MCP Assessment Helps Manatee County, FL EMS Plan Its Future

MCP delivered a five-year strategic plan and recommendations to improve the agency’s operations

MCP Provides Expertise to Lubbock, TX ECD

Today the district has a new emergency services Internet Protocol network (ESInet), new hosted 911 call-routing and call-handling capabilities, and more.

MCP's Helps Manatee County, FL Replace Aging AV System

In Summary:

• Manatee County's audiovisual system that served the county’s public safety complex was experiencing significant issues concerning reliability, lack of flexibility and difficult-to-view screens.
• The county partnered with Mission Critical Partners to provide subject-matter expertise and to guide and support the procurement process.
• The new system is extremely flexible, even allowing users working remotely to access it, which has been an important benefit during the COVID-19 pandemic.

Background

Manatee County is located along Florida’s Gulf Coast. It is bordered by the cities of Tampa Bay and St. Petersburg to the north, Hardee and DeSoto counties to the east, the city of Sarasota to the south, and the Gulf of Mexico to the west. 

Tips for Improving Building Health and Safety

In Summary:

• As the COVID-19 pandemic has caused organizations across the country, including public safety agencies, to to revise policies and change the way they do business in order to protect staff members and the community
• The current public health crisis shines a light on the need for public safety agencies to plan and prepare for contagion or widespread illness as part of the continuity-of-operations planning process
• From small changes to operational policies, to large building design and development considerations, there are a number of actions agencies can take to protect personnel inside the facility

On-Demand Webinar: The Aging PSAP - Making the Case for a New Facility

Public safety answering points (PSAPs) and emergency operations centers (EOCs) must provide security and peace of mind for the communities and first responders they serve. Unfortunately, many of today’s mission-critical facilities are aging, unable to accommodate the needs of growing communities and outfitted with technology that is reaching end-of-life. With limited budgets and resources, how do agencies and public safety leaders make the case for a facility upgrade?