The Mission-Critical Resource Center

On-Demand Webinar: Best Practices When Procuring and Implementing a CAD System

MCP subject-matter experts Jack Dougherty and Bob Scott present strategies for success and discuss common pitfalls in the public safety software acquisition process. They also share insights regarding the current trends in hosted and browser-based solutions and prevalent implementation challenges after contract signing.

Attendees will learn:
  • Common pitfalls during the software acquisition process
  • Current trends in new software
  • Best practices and common implementation challenges


Jack Dougherty, Automated Systems Manager

Jack brings years of diverse public safety experience, including extensive knowledge in communications technology focusing on land mobile radio (LMR) systems. In addition, he has project and program management experience, leadership experience, technical skills, and progressively increasing supervisory and command responsibility. Given Jack’s experience in state government with the Pennsylvania State Police, as well as public safety firms and technology vendors, he is intimately familiar with public safety technology and federal, state, county, and municipal government operations.








Bob Scott, PMP, Senior Technology Specialist, Automated Systems Domain Leader and Law Enforcement SME

Bob is a project manager and public safety consultant at Mission Critical Partners. He brings more than 36 years of emergency communications experience, serving the Pennsylvania State Police (PSP) for 26 years. In that capacity, he had the opportunity to serve as a project manager for many large public safety technology projects and was privileged to leverage that experience into a successful career as a public safety consultant/project manager. Now nine years in the private sector, Bob has led — and has been a senior technical resource for — many public safety CAD/mobile data and records management system projects, including lead technical resource for the cities of Chicago, Philadelphia, and Atlanta for their CAD/RMS replacement projects. Bob also has served as project manager for public safety radio projects and PSAP operational and technical assessments.


Download the webinar using the form

Topics: Wireless & Broadband, Consulting, On-Demand Webinars

Posted on July 26, 2022

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