Mission Critical Partners Launches New, Virtual Educational Program

STATE COLLEGE, PA. (August 19, 2020) — Mission Critical Partners (MCP) is pleased to announce the launch of the company’s new, virtual educational program called MCP University. The program, available virtually with a session featured monthly, is designed for public-safety leaders looking to advance their careers by investing in professional development. Successful completion of the session gains professionals a certificate of completion from Mission Critical Partners.

The program will kick off on Wednesday, August 26, with a complimentary two-part webinar on continuity-of-operations (COOP) and disaster-recovery (DR) planning. Sessions will include a panel discussion on the impacts of the COVID-19 pandemic on mission-critical organizations and the role COOP and DR plans have played in maintaining operations. Panel discussion participants include:

  • Charlesetta Malone, 911 Operations Manager, Deep East Texas Council of Governments (DETCOG)
  • LeAnna Russell, 911 Data Manager, North Central Texas Emergency Communications District (NCT911)
  • Tom Stutzman, Director, Indiana County, Pennsylvania, EMA
  • Richard Gaston, Consultant, Mission Critical Partners

This panel session will be hosted by Mission Critical Partners content specialist Glenn Bischoff. An educational session on COOP and DR plan development presented by MCP subject-matter experts Richard Gaston and Mark Perkins will follow the panel discussion.

Session #1: Wednesday, August 26, 2020 | 10 AM ET

Lessons Learned: How COVID-19 has Impacted Continuity-of-Operations Plans for Mission-Critical Agencies

Session #2: Wednesday, August 26, 2020 | 11:30 AM ET

How To: Developing Continuity-of-Operations and Disaster Recovery Plans for Your Agency

“More than ever people are taking time to invest in their careers and fortify their knowledge base through professional development,” said Kevin Murray, MCP co-founder, chairman and chief executive officer. “MCP is excited to launch this new educational program designed to provide organizations with actionable insights to help support their mission-critical systems and operations, and ultimately support better emergency response outcomes.”

Those interested may choose to attend one or both sessions. Registration can be completed here

Additional sessions are planned through the end of 2020 with topics including strategic planning, the impact of the National Incident-Based Reporting System (NIBRS) on law enforcement records management systems (RMS), network management, and more. Information on these sessions is forthcoming. Stay up to date on the latest news and information from MCP by signing up to receive emails here.

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About Mission Critical Partners

Mission Critical Partners (MCP) is an independent consulting and IT support services firm that helps clients enhance and evolve their mission-critical systems and operations through our extensive experience, knowledge, and resources. By providing insight and support every step of the way, our clients can transform their mission-critical operations, maximize the value of their investments and ensure improved outcomes. Additional information and career opportunities are available at


Morgan Sava, Vice President, Director of Corporate Marketing

Mission Critical Partners