In today's increasingly IP-based network environment, some of the biggest threats facing 911 call centers are unplanned network or application disruptions. These outages can be caused by hardware or circuit failures—or worse a targeted cyber attack—and gaps in support agreements and slow vendor response times can increase their severity. As a result, troubleshooting falls on the shoulders of PSAP management.
In this on-demand webinar, we discuss how PSAP network management is changing and how agencies must adjust to alleviate their risk.
In this webinar, you'll learn:
- Why PSAP leadership is becoming more involved and taking on more responsibility when it comes to supporting public safety infrastructure
- The critical factors impacting network reliability and continuity of operations in the PSAP
- Common mistakes that are made in PSAP network management, and how they can be avoided
- Key strategies for reducing the risk of cyber attack
On-demand webinar length: 45 minutes