Every second matters in emergency response — but what happens when the call never reaches your center? From network outages to natural disasters and vendor oversights, there are countless ways that 911 service delivery can fail. This whitepaper explores why resiliency, redundancy, and especially diversity in network infrastructure are critical for ensuring uninterrupted service. Learn how leading ECCs are implementing practical strategies — from carrier and physical diversity to intergovernmental agreements — and how you can do the same.
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